Senior Customer Success Manager
Company: VirtualVocations
Location: Long Beach
Posted on: November 19, 2024
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Job Description:
A company is looking for a Senior Customer Success Manager
responsible for proactive customer communication and relationship
management.
Key Responsibilities
Ensure customer retention through proactive service and value
demonstration
Develop long-term relationships with clients to drive advocacy and
upsell opportunities
Collect customer feedback and collaborate with internal teams to
enhance service delivery
Required Qualifications
Bachelor's Degree in Finance, Marketing, Business, or related
field
Typically a minimum of 10 years of relevant experience
Experience in client-facing roles and/or the financial industry
Combination of relevant training and/or experience in lieu of a
degree
Keywords: VirtualVocations, Cypress , Senior Customer Success Manager, Executive , Long Beach, California
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